Set problems importing postal service

If you're having problems downloading email from your old account into Gmail or if emails are missing or deleted after your import, follow the tips below.

If you lot only desire new post, set up automated forwarding instead.

Quick fixes to try first

If you're having bug importing your mail, try each of the steps below. After you try each one, bank check to meet if the problem is stock-still.

  • Check that you entered the right password.
  • Make sure the account you lot're trying to import from nevertheless works.
  • Delete so add back the electronic mail accost you're importing from. Hither's how:
  1. On your estimator, open Gmail.
  2. In the summit correct, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Check mail from other accounts" section, delete the email accost you're importing from, and then add together information technology dorsum.

If the in a higher place steps didn't piece of work, check for bug with the program Gmail uses to go postal service from other accounts.

Set up problems connecting to another account

Choose the type of account yous're having problems importing from:

A different electronic mail provider

If you're having problems importing email from some other email account, like Outlook or Yahoo, check your other e-mail account's settings. Make sure:

  • The name of the other email's Pop server is the same every bit the 1 you lot entered in Gmail
  • The other email plan allows leaving letters on the server
  • The port is either 110 or 995

If filling in the correct info doesn't piece of work or if your other provider doesn't provide Popular access, contact the provider.

A different Gmail accost

If y'all're having bug importing your postal service from another Gmail address, including ane you got through work, school, or another organization, endeavor these steps.

Change your access settings

If you lot stop Gmail from blocking certain apps and accounts, your import might starting time working. In the account you're importing from, effort allowing access to your account.

Cheque your POP settings

Step ane: In the account you want to import from, bank check that you've ready up POP.

  1. On your computer, open your electronic mail business relationship.
  2. In the acme correct, click SettingsSettings and then Run across all settings .
  3. Open the "Forwarding and Popular/IMAP" tab.
  4. In the "Pop Download" department, check that it says "Popular is enabled."

Step 2: In the account y'all want to import to, cheque your import settings.

  1. On your reckoner, open up Gmail.
  2. In the superlative right, click SettingsSettings and then See all settings .
  3. Open the "Accounts and Import" tab.
  4. In the "Cheque postal service from other accounts" department, select the account you're trying to import from.
  5. Make certain you're using the following settings:
    • Username: Your full email accost (for example, yourname@yourdomain.com)
    • Countersign: Your Gmail password
    • POP Server: popular.gmail.com
    • Port: 995
    • Leave a copy of retrieved message on the server: Unchecked
    • Always use a secure connexion (SSL) when retrieving mail: Checked
  6. If you aren't getting emails after 2 hours, check for other issues.

Other bug getting email

If you have i of the following problems, try again afterwards or arrive touch with your other email provider:

  • Connection timed out
  • Connection reset
  • Emails go far more than once
  • Emails make it in the incorrect order
  • All the same getting new emails after y'all stopped an import

For the problems below, follow the steps. If the steps don't work, endeavour again later or contact your other email provider.

Read error

Delete or move the oldest e-mail that wasn't imported.

Empty line

Await for an e-mail that has a single period on a line past itself. Delete this email.

Too many letters on the other server

Your other account has more emails than Gmail is able to import. You can:

  • Delete emails from your other inbox
  • Move some emails from your inbox into folders

Some emails don't make it

Try searching for your mail:

  1. On your computer, open Gmail.
  2. In the search bar at the tiptop, enter "in:anywhere" and so your search terms.
  3. Press Return or Enter.

Y'all can also bank check folders in your other email account for mail that didn't import.

Can't find emails after import

If some of your emails are missing afterward you imported them, follow the steps below. After you endeavor each step, check to see if the problem is stock-still.

Pace 2: Bank check the size of your email

Gmail can't import emails that are 150 MB or bigger, including any attachments.

Hither's how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails by size, enter size: followed by the size in bytes. For example: size:meg
    • To search for emails bigger than a sure size, enter larger: followed by the size in bytes. For example: larger:10M
    • To search for emails smaller than a certain size, enter smaller: followed by the size in bytes. For example: smaller:10M

To check the size of an email from a different provider, like Outlook or Yahoo, refer to the other provider's customer back up.

Still having problems

If y'all still take problems, check your account settings, contact your third-political party email provider, or mail a question in the Gmail Help Forum.

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